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Reviews

Need a Helping Hand? Legacy Plumbing & Drain

William F.

I cannot imagine better service

Our toilets and shower drains suddenly stopped draining. We call Legacy Plumbing and DrainMan at about 11:00 AM and were told they could be there between 1 - 3:00 PM. I received a text from them that they would arrive early and in fact they were there at 12:15 PM, a good 45 minutes before the estimated arrival time. Jared was absolutely wonderful, explaining how roots had invaded our sewer pipe in the front yard, cleaning it out quickly, showing us the video scope of exactly where the roots were located. He suggested future treatments to keep the root invasion down. He was very informative, kind, and efficient. I cannot imagine better service.
Tiffani Y.

He went above the call of duty

Jared was extraordinary! We had an urgent situation where our drain was backed up and overflowing into our bathroom and then into our bedroom. I called Jared and he immediately guided me over the phone (recalling what my house set up since he had been out the week before for an unrelated problem) to help me get the water under control. I needed him to come out right away and he rearranged his schedule so that he can squeeze us in. He let us know if he wasnt able to move things around he could call a friend of his also in the plumbing business which was great he had a solution for us if he wasnt able to move his other appts around.
W.W

Take every bad experience you've had with a plumber in the past and then reverse it

There's a reason why every review for Jared is 5 stars. Take every bad experience you've had with a plumber in the past and then reverse it. Jared is that good. Rapidly responds to your question. Gives you a quick appointment. Shows up on time. TRIES TO SAVE YOU MONEY. Does what he says he'd do. Is very respectful. Cleans up. Name a single plumber who fulfills all those criteria. I couldn't until I met Jared. I had four jobs for him. He told me how to fix job 3 without him doing anything. Then he did the other three jobs and only charged me for one. The man is honest, hardworking, and he's earned my business for good.
Holly Y.

Legacy Plumbing and Drain came in half an hour

Like many of the reviews, i had a backup at the most inconvenient time. Late Friday night backup from the toilet. A bad one - sewage coming up. It was horrifying. I called and texted and Legacy Plumbing and Drain Man replied! It was close to midnight. Who does that?! I was so impressed. He has a calming voice and I just listened to his advice. And he was right. The next morning he came out and fixed my backup. A real nice gentleman. And very quick. Thank you! I had a second problem that came up again on a Friday evening! And again Legacy Plumbing and Drain Man came in half an hour and to my rescue. I'm so glad I found Jared.
Justin S.

I appreciate the honesty and helpfulness

Jared didn't actually come out to fix my plumbing, so I can't review him on that. However, I called because I thought my sump pump was broken. I called several other plumbers and it sounded like an expensive repair. I told Jared exactly what the problem seemed to be (sump pump not pumping out the water) and he suggested I try taking the lid off and using a broom stick to see if I could dislodge TP from the float that regulates the sump pump.
Rick L.

Legacy Plumbing and Drain came in half an hour

Jared is a fantastic professional -- thorough, knowledgeable, patient, and takes time to explain options. If you're seeking a skilled, customer-service oriented plumber, look no further than Legacy Plumbing and Drain. Jared and his team are in saved in my Contacts list as my go-to plumbers!
Mark S.

There's a reason why they have so many 5 star reviews

Quick response, friendly and fair service! Oscar was great, and he even cleaned up the floor around the toilet with sani-wipes before he left!! There's a reason why they have so many 5 star reviews.
Gina Morra S.

They saved the day!

This evening, I came home to a terrible sewage clog that backed up into my tubs and toilets. I called Legacy Plumbing and Drain and spoke to Jared. He said he would be there in 1-2 hours and he arrived within that time. He was honest, kind and explained everything to me. He fixed our problem and now I will use him as my yearly preventative plumbing service. His prices are very fair for what he does. He and his co-worker, Oscar are my favorite people right now!! They saved the day!
Nick T.

20 minutes later, sure enough, he was on-site

We found a leak in our water main a few days ago. I called Jared at Legacy Plumbing and Drain as well as a few others. Only Jared said he could be there quickly to help. 20 minutes later, sure enough, he was on-site and looking at the problem. He worked on the repair all day and in the end he did really nice work to fix the problem, and he charged me a reasonable enough price, given his quick turnaround and the amount of time the job took. I'll definitely call Jared first if I have any plumbing problems again. Thank you Jared (and Alejandro)!
Allie K.

I appreciated his professionalism, knowledge, and honesty

I called Legacy Plumbing and Drain for a second opinion after another popular and well-rated plumbing service told me we needed a very expensive full lateral line replacement, immediately. Jared came out, evaluated the situation, and fully explained the different options, of which a full lateral line replacement was only one option. I appreciated his professionalism, knowledge, and honesty, and have found our new go-to plumber. I highly recommend this business.
Joshua T.

I will definitely call him next time I have an issue

Jared is the best! He saved me hundreds of dollars by just giving me solid advice as if he were the homeowner. Instead of defaulting to making money for his business, he told me what he would do. His expert advice and referral helped me solve the problem within 30 mins. I will definitely call him next time I have an issue. Highly recommend!
Dana F

Sent a plumber to our house within an hour

When our washing machine leaked, I called these guys, and they sent a plumber to our house within an hour! They are friendly, affordable and efficient. Highly recommend!
Katie M.

He's now in my phone as our go-to plumber

We came home from a trip to Tahoe to a small lake in our kitchen. We weren't sure what the problem was, so we called the Legacy Plumbing and Drain team right away. Jared came over within the hour, diagnosed the problem as a cracked garbage disposal. He had a new one in his truck that he installed right away. Easy peasy--and no more lake in our kitchen!
Satisfied Customer

Highly recommended Jared anytime

Great work Jared ! Thanks for coming out and doing a thorough job! Highly recommended Jared anytime.
Joosang S.

Responsive and reliable

Very responsive and reliable. Highly recommend Jared
Robert G.

Had it replaced within hours

Super quick response to a failed water heater...had it replaced within hours. Great job!
Donna T.

He really did go out of his way to give us prompt and courteous and professional service

Both of our sump pumps failed at pretty much the same time and Jared was able to quickly come out and replace them. While he was here, he noticed our backflow device was leaking profusely. I'm pretty sure I wouldn't have noticed this so we are so grateful that he did. He quoted us a price and it seemed quite high so we checked around and quickly found that it was extremely reasonable.
Jay F.

He communicated with me every step of the way

Jared was great. Showed up on time with all the necessary parts. He communicated with me every step of the way so I always felt comfortable with what was going on. He quotes me a price up front and never tried to upsell me. He also guaranteed his work. I definitly would use Handyman plumbing again.
Lousia G.

Very nice guy, great communication, super efficient

Oscar came round to do my seismic shut off valve. Very nice guy, great communication, super efficient and I am very happy, especially as my home insurer will now agree to cover the house for another year, as they made this work a condition of cover. Plus if there is a shaker, it's one less thing to worry about. Putting my old gas mains wrench for manual shut-off on eBay!
Pilar C.

Picked up his phone on a Sunday morning

I called Legacy Plumbing and Drain for a clogged kitchen sink. Jared picked up his phone on a Sunday morning. I had a family dinner and needed my kitchen sink to work. He came out very professional got to work and my sink was draining 30 minutes later. Thanks a lot I will definitely use him for all my plumbing needs.
Karen W.

Friendly & Helpful

Prompt service. Friendly & Helpful. I would recommend him to anyone.
Peter K.

Would use them again without hesitation

I recommend this business and would use them again without hesitation. I needed to have the toilet wax seal replaced. Sewer gas was causing a foul odor. I spoke with five plumbers to do the job. Legacy Plumbing and Drain provided a free completive quote and had an opening in their schedule to get the job done. They arrived on time, completed the task. No problems found straight forward job for a standard toilet (They disconnected the existing water supply, Removed the Toilet, Replace waste seal between toilet bowl and floor flange, Install new brass bolts, Re-Set toilet, Reconnect existing water supply and Sealed the base of toilet).
R.O.

Really outstanding!

Jared is excellent. Honest and helpful. This is his own business and he cares about his customers. I had need for someone to clear out a major clog in my main at 11 pm he spent an hour into the next day cleaning the clog and helping me above and beyond. Really outstanding!
Linda P.

I really couldn’t ask for more

Jared and his crew are life-savors. Responsive, effective, timely, kind, pleasant and generous are some words I’d use to describe them. I really couldn’t ask for more and as a single mom and homeowner, it’s a relief to find the kind of support I’ve felt from being able to rely upon Jared.
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